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Frequently Asked Questions

FAQs related to the 7TV Next extension.

Updated yesterday

7TV Next β€” Known Issues

Last updated: April 1, 2026. We're actively investigating a number of these issues and aim to have several resolved by April 4th. Thank you for your patience.


Emotes & Chat

People aren't seeing emotes in chat, or paints are appearing twice

This can be resolved by enabling the FFZ 7TV Emotes add-on in your settings and disabling username paints in either FFZ or 7TV. Having both extensions render paints simultaneously causes this conflict.

BTTV emotes sent via Chatterino are being overridden by a same-named 7TV emote

This is intended behaviour. When emotes share the same name, 7TV Next follows a fixed priority order: 7TV > FFZ > BTTV > Twitch. Since emotes are processed as plain text, there's no reliable way to determine which platform the sender intended β€” so the highest-priority match is used.

Emote updates (adds, removes, or renames) aren't appearing

This is caused by the EventAPI occasionally not firing all events. This affects all extensions, not just 7TV Next, and is being monitored.


Visual & UI

A blank white overlay appears over the paint colour tab

This occurs when both FFZ and 7TV are configured to render paints at the same time. Disabling paints in one of the two extensions will resolve the issue.

Deleted message styles (e.g. on timeout) have no visual effect

This is caused by FFZ and is not related to 7TV Next.


Player & Stream

Video stats aren't loading for some users

This is likely caused by another extension interfering with or replacing the Twitch player. Disabling other active extensions one by one should help identify the conflict.

Streams auto fast-forward with no option to disable it

This is a native Twitch feature and is not caused by 7TV Next. It falls outside the scope of what we're able to modify.


If you're experiencing an issue not listed here, please don't hesitate to get in touch β€” we're happy to help.

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