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Frequently Asked Questions

FAQs related to the New 7TV extension.

7TV β€” What's changed, and what have we improved?

  1. Numerous GUI enhancements

  2. Built using a modern and stable extension framework

  3. Numerous memory management improvements

  4. A better user feedback system

  5. An improved error logging mechanism

  6. A Clearer and more concise settings menu


Known Issues

Last updated: April 3, 2026. We're actively investigating a number of these issues and aim to have several resolved by April 4th. Thank you for your patience. The full changelog can be found in the Extension Settings.


Emotes & Chat

BTTV emotes sent via Chatterino are being overridden by a same-named 7TV emote

This is intended behaviour. When emotes share the same name, the 7TV extension follows a fixed priority order: 7TV > FFZ > BTTV > Twitch. Since emotes are processed as plain text, there's no reliable way to determine which platform the sender intended β€” so the highest-priority match is used.

Emote updates (adds, removes, or renames) aren't appearing

This is caused by the EventAPI occasionally not firing all events. This affects all extensions, not just 7TV Next, and is being monitored.


Visual & UI

A blank white overlay appears over the paint colour tab

This occurs when both FFZ and 7TV are configured to render paints at the same time. Disabling paints in one of the two extensions will resolve the issue.

Deleted message styles (e.g. on timeout) have no visual effect

When using the new 7TV extension and FFZ together, FFZ chat behavior takes priority. You can change it through FFZ -> Chat -> Behavior instead of 7TV.


Player & Stream

Video stats aren't loading for some users

This is likely caused by another extension interfering with or replacing the Twitch player. Disabling other active extensions one by one should help identify the conflict.

Streams auto fast-forward with no option to disable it

This is a native Twitch feature and is not caused by the new 7TV extension. It falls outside the scope of what we're able to modify.


If you're experiencing an issue not listed here, please don't hesitate to get in touch β€” we're happy to help.

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